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DO
I NEED TO PAY ANYTHING WHEN I DROP OFF MY VEHICLE?
No,
you will only need to sign an authorization to repair and guarantee
to pay form.
DOES
THE SHOP RECEIVE PAYMENT FROM MY INSURANCE COMPANY OR DO I PAY FOR
THE REPAIRS AND THEN RECEIVE REIMBURSEMENT?
If
your vehicle is being repaired under the direct repair program within
your insurance, you will only have to pay your deductible (if applicable)
when you pick up your vehicle. If a direct repair program is not
available, the payment arrangements will be discussed before the
vehicle is repaired. Click Here for more
information on insurance claims.
DO
ESTIMATES COST ANYTHING?
No,
the on site estimate is absolutely free and takes about 20 minutes.
HOW
LONG WILL MY REPAIR TAKE?
This
is dependent on the severity of damage on your vehicle. We are able
to better evaluate the repair time after an estimate is written
and the repair hours are calculated. We estimate that we can physically
work on your vehicle for about 5 hours per day. This includes dry
times of paint and other materials. Parts availability for your
vehicle also plays a major time factor in calculating the repair
time.
CAN
SOMEONE TAKE ME HOME/WORK AFTER I DROP OFF MY CAR AT YOUR SHOP?
Absolutely!
Please let our customer service representative know, and we'll make
sure we have someone to shuttle you.
WILL
YOU START MY REPAIRS IMMEDIATELY AFTER I DROP OFF MY VEHICLE?
Most
often yes. If you have dropped your vehicle off without prior arrangements,
we may have to order parts and then proceed with the required repairs.
HOW
DI I GET A RENTAL VEHICLE?
We
can set up all reservations for you. Click
Here for more information regarding replacement cars.
DO
I NEED TO GET THREE ESTIMATES FOR THE INSURANCE COMPANY?
No,
that's a common misconception. You can take your vehicle to the
repair facility of your choice and get an estimate. The repair facility
and your insurance company will negotiate the repair fee. Service
First Collision Centers are already accepted repair facilities for
most major insurance companies. What this means is that only our
estimate is needed to begin repairs on your vehicle. They have entrusted
us with writing an estimate within their guidelines and scheduling
your vehicle in for repairs. Click Here
for more information on insurance claims.
WILL
MY VEHICLE BE AS GOOD AS IT WAS BEFORE THE ACCIDENT?
We
guarantee pre-accident condition after the repair of your vehicle
is performed. Our technicians are extremely well trained in the
use of our state of the art repair equipment and methods. Click
Here to check out the Services we offer and the quality of care
you can expect.
ARE
THE COLLISION REPAIRS GUARANTEED?
All
repairs performed at Service First Collision Centers are warranted
for as long as you own your vehicle. Service
First Collision Warranty
Seattle, Kent, Renton,
Greenwood, Fife, Washington, Arnes, Murrays
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